Welcome to the website of Qasr Muwailah Cargo & Packing Service (“we,” “our,” or “us”). By accessing or using our website or services, you agree to comply with these Terms of Use. Please read these terms carefully before using our website or services.

    1. Acceptance of Terms

    By using our website or services, you acknowledge that you have read, understood, and agreed to these Terms of Use, as well as our Privacy Policy. If you do not agree with these terms, please do not use our website or services.

    2. Services

    Qasr Muwailah Cargo & Packing Service offers door-to-door cargo shipping services from UAE to Pakistan. Our services include pickup, packing, and delivery of shipments, with competitive rates for 20′ and 40′ foot containers. We provide free packing materials and guarantee fast delivery, usually within 2 days.

    3. Use of Our Website

    You agree to use our website for lawful purposes only. You are prohibited from:

    • Using the website in any way that violates applicable local, national, or international laws.
    • Attempting to interfere with the proper functioning of our website, including introducing viruses or other harmful material.
    • Engaging in any activity that may harm the reputation or operations of Qasr Muwailah Cargo & Packing Service.

    4. User Responsibilities

    When using our services, you agree to:

    • Provide accurate and complete information regarding your shipment, including the contents, pickup, and delivery addresses.
    • Ensure that your cargo does not contain prohibited or restricted items, such as hazardous materials, illegal substances, or perishable goods that violate laws in the UAE or Pakistan.
    • Follow all applicable laws and regulations related to shipping, packaging, and customs.

    5. Payment Terms

    All shipping services provided by Qasr Muwailah Cargo & Packing Service are subject to the payment of applicable fees. Payment methods and terms will be agreed upon when requesting a quote or scheduling a shipment. Failure to pay on time may result in delays or cancellation of your shipment.

    6. Liability Disclaimer

    While we strive to ensure the safe and timely delivery of your shipments, we are not liable for:

    • Delays caused by factors beyond our control, including customs processing, weather conditions, or third-party service providers.
    • Loss, damage, or destruction of your cargo unless caused by our negligence.
    • Any indirect, incidental, or consequential damages arising from the use of our services or website.

    7. Shipment Terms

    • All shipments are subject to availability and may be limited to certain destinations.
    • You are responsible for ensuring that your cargo is properly packed and meets the guidelines for shipping, including weight and size limits.
    • We reserve the right to refuse or suspend shipments that do not comply with our terms or legal regulations.

    8. Intellectual Property

    All content on our website, including text, images, graphics, logos, and designs, is the property of Qasr Muwailah Cargo & Packing Service or its licensors. You may not reproduce, distribute, or modify any content without prior written permission from us.

    9. Modification of Terms

    We reserve the right to modify or update these Terms of Use at any time. Any changes will be posted on this page, and your continued use of our website or services following such changes constitutes your acceptance of the updated terms.

    10. Governing Law

    These Terms of Use are governed by the laws of the United Arab Emirates. Any disputes or claims arising from these terms or your use of our services will be resolved in accordance with UAE law.

    11. Contact Information

    If you have any questions or concerns about these Terms of Use, please contact us at:

    Qasr Muwailah Cargo & Packing Service
    Phone/WhatsApp: 0545603427 or 0542251804