Qasr Muwailah Cargo & Packing Service (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of any personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website or use our services.

    1. Information We Collect

    We may collect the following types of information:

    • Personal Information: When you contact us for a quote or use our services, we may collect personal information such as your name, phone number, email address, and delivery address.
    • Shipping Information: We collect details about your shipments, including pickup and delivery addresses, package contents, and any specific handling instructions.
    • Payment Information: If you use our services, we may collect payment details, including billing information and transaction details.
    • Website Usage Data: When you visit our website, we may collect non-personal information such as your IP address, browser type, and pages visited to improve our website and services.

    2. How We Use Your Information

    We use the information we collect for the following purposes:

    • To process and deliver your shipments.
    • To provide customer support and respond to inquiries.
    • To improve our services and tailor our offerings based on your preferences.
    • To send important updates or notifications related to your shipments.
    • For legal and compliance purposes.

    3. Sharing Your Information

    We do not sell or share your personal information with third parties, except in the following cases:

    • Service Providers: We may share information with trusted third-party service providers to help us deliver our services (e.g., logistics partners, payment processors).
    • Legal Requirements: We may disclose your information if required by law or to protect our legal rights.

    4. Data Security

    We take appropriate security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please note that no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

    5. Your Rights

    You have the right to:

    • Access and review the personal information we hold about you.
    • Request corrections to any inaccurate or outdated information.
    • Request deletion of your personal information, subject to certain legal obligations.
    • Opt-out of receiving marketing communications from us.

    To exercise any of these rights, please contact us at [insert contact email or phone number].

    6. Cookies and Tracking Technologies

    Our website may use cookies and similar tracking technologies to improve your browsing experience. Cookies are small files stored on your device that help us analyze web traffic and enhance the functionality of our website.

    You can choose to disable cookies through your browser settings, but this may affect your ability to use some features of our website.

    7. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review this policy periodically.

    8. Contact Us

    If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

    Qasr Muwailah Cargo & Packing Service
    Phone/WhatsApp: 0545603427 or 0542251804